The Surepath Method
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Your most essential projects. Managed. Mastered. Delivered.
At Surepath Projects, we specialize in taking your highest-stakes, mission-critical initiatives and seeing them through from uncertainty to successful completion—so your business not only avoids costly failures but emerges stronger, more profitable, and more capable than ever before.
We specialize in the following areas to ensure, not just that your project is managed well, but also that your profit is optimized and the often-neglected people aspect of changes are considered.
Project Management
When a business takes on a major project—like launching a service, upgrading systems, or opening a new location—it can distract leadership from running the company. Without a project expert, deadlines slip, costs rise, and risks grow. We step in to lead, ensuring everything is well-planned, managed, and on track—so crippling failures are avoided and leaders can focus on the business. The result: peace of mind and a project that gets done.
Profit / Workflow Optimization
Consistent profit is a requirement, and businesses lose money every day to inefficient and/or ineffective processes from Sales Generation through to Expenses. Missed opportunities, handoffs, duplicated effort, etc. It’s frustrating, especially when there’s no time to step back and fix it. We identify the root cause of challenges, then work with the team to improve how things get done. That means less chaos, fewer mistakes, and, yes, more profit.
Team Transition
Change can be tough on a team, especially the people aspect is not considered up front. Resistance shows up, morale dips, and momentum stalls. SurePath helps guide teams through these transitions, making sure everyone understands what’s changing and why. With the right support, teams get on board faster, and changes stick without draining management time or energy.
Don’t Second-Guess Your Success
We optimize your project strategy and ensure success, so you don’t experience setbacks, profit loss and project failures.
At Sure Path Projects, we understand that in today’s fast-paced business environment, the stakes are high, and the margin for error is slim. Your critical projects can’t afford to fail. That’s why we’re here—to ensure they succeed beyond your expectations.
Pinpoint
Don’t guess. We help you determine your most critical projects and commit.
Plan
We develop a flawless execution plan considering every painstaking detail with battle-proven processes.
Propel
We help implement the plan delivering exceptional results & empowering your team.
Our Promise
We help Managers, CEOs and Business Owners get their most important projects across the finish line with precision and predictability.
Our Proven 9-Step Process: How We Deliver High-Impact Projects That Drive Big Wins.
1. Identify
We help you move from scattered priorities and too many options… to laser-focused clarity on the few projects that matter most now.
2. Validate
We ensure your selected projects are not just ideas, but technically sound, budget-aligned, and prioritized with certainty.
3. Commit
We help you shift from hesitating… to fully confident and committed to moving forward.
4. Draft
We take your rough ideas and turn them into a high-level, executable plan, clearly mapped and ready for action.
5. Detail
We break the plan down into specific, detailed steps, timelines, and responsibilities—so nothing’s left vague.
6. Mobilize
We verify every resource, timeline, and deliverable—so you move from uncertainty to absolute readiness.
7. Launch
We move from planning to doing, launching your project with precision and momentum.
8. Manage
Excitement is channeled into real, steady progress as we manage every detail to ensure execution stays on track.
9. Achieve
We don’t just finish the project—we integrate the results into your company. We hand the baton back with systems in place, leaving your team stronger, more profitable, and more capable to thrive independently. And we’re ready to help you master the next vital project!
DON'T WAIT
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SUCCESS STORIES
MFG REORGANIZATION
Saved 10% in overhead costs, while improving customer service levels.
SALES PROCESS OVERHAUL
Redesigned the Sales process, resulting in 10% improvement in sales closing rates.
CUSTOMER TURNOVER
Eliminated customer pain points, leading to 9% reduction in customer turnover.
TURNOVER REDUCTION
Designed and implemented a plan that reduced employee turnover by 12%.
CHOOSING THE RIGHT PARTNER MATTERS…
SUCCESS WITH SUREPATH
CERTAIN SUCCESS: PROJECTS HIT THE TARGET WITH CONFIDENCE
EFFICIENT EXECUTION: MAXIMIZED RETURN ON PROJECT INVESTMENT
ENGAGED TEAMS: TEAMS ENGAGED IN CHANGES VS RESISTANT.
WITHOUT SUREPATH
Missed Targets: Projects drift, stall, or fail to deliver meaningful results.
Wasted Investment: Time and money disappear into poorly managed, low-impact projects.
Change Resistance: Teams push back, disengage, and progress slows to a crawl.
From Our Founder
Your best year yet…
Doug Hedges, founder of SurePath Projects, brings vast hands-on experience in planning, managing, and executing projects. He’s guided teams across a range of industries with a steady, thoughtful approach to leadership and problem-solving. As a Six Sigma Black Belt, Doug is well-versed in project management, process improvement, and change management. With SurePath in your corner, you’ll gain a reliable partner committed to helping your business run more smoothly and reach its goals with clarity and confidence.
Get to Know Doug
Get to know Doug...
Need a critical initiative pushed over the finish line aligned to your vision and without surprises? I’m Doug Hedges, and I’ve steered more than 154 projects from concept to completion by combining an engineer’s precision with an executive’s big-picture view. Whether your company needs a single project managed, an ineffective process overhauled, or a team transition executed smoothly, I bring the right mix of strategy and sleeves-rolled-up execution to get it done—on time, on budget, and in full alignment with your team.
To learn more, click below…
Explore Our Success Stories
- Improving Sales Close Rates
- Reducing Employee Turnover
- Retaining More Customers
- Simplifying Complex Pricing
Case Study #1: Improving Sales Close Rates
Challenge: Client wanted to increase sales close rates.
Approach: Analyzed the existing sales process and recommended targeted improvements.
Result: Close rates increased by 10%. The client also gained complete sales documentation—including training materials, process guides, and bonus structures—for the first time.
Case Study #2: Reducing Employee Turnover
Challenge: Client faced rising employee turnover and sought solutions.
Approach: Identified key improvement areas through a best practices review. Implemented clearer communication, defined career paths, and supervisor training.
Result: Turnover dropped by 10%.
Case Study 3: Retaining More Customers
Challenge: Client’s customer churn was 10% higher than the industry average.
Approach: Mapped the full customer journey to identify the top 10 pain points and addressed each one with specific actions.
Result: Churn rate dropped to match the industry average. Client expects further improvement as refinements continue.
Case Study #4: Simplifying a Complex Pricing Process
Challenge: Years of well-meaning tweaks had made the client’s pricing process overly complex, slowing down quote generation and frustrating sales reps.
Approach: Streamlined the pricing structure and conducted a mystery shopping review to benchmark against the market.
Result: Number of pricing elements and time to create a quote were both cut in half.
TESTIMONIALS
What others have said…
I had the pleasure of working with Doug on the leadership team of a company that manufactured products for some of the best-known personal care brands. During this time the company grew quickly through internal growth and aggressive acquisitions. Doug drove several projects to improve employee engagement, including communication plans, career pathing,
competitive compensation, and supervisor training. The initiatives led to reduced employee turnover, improved morale and supervisor consistency. His approach is structured, practical, and ensures all stakeholders are aligned to ensure smooth transitions.
We recently worked with Doug on a customer journey exercise, mapping out our processes from the customer’s perspective versus our internal view—and it was eye-opening. He was incredibly engaged throughout, asked thoughtful questions, and really took the time to understand our business. The process helped highlight a few blind spots and areas we could improve that we hadn’t considered before. If your business needs someone to drive your project from start to finish, including providing a fresh perspective and some insights along the way, I’d
highly recommend working with him!
Doug helped us tackle three important projects that made a real difference:
1. He simplified and improved our entire sales process, making it more effective and efficient.
2. He guided us through creating our first annual business plan, giving us clear direction.
3. He set up our leadership team up on a practical system to run the business— vision, goals, actions, accountability, key meetings, etc. Doug truly understands how businesses work, and he cares about getting it right. If you’re too busy to take on a project, not sure where to start, or frankly don’t see managing projects as you’re your natural gift, Doug’s exactly the kind of person you want on your side.
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